IACP FAQ

Have a question for the IACP?How do I contact the IACP Office and when are they available?
Administration Email:admin@canineprofessionals.com  Phone: 512 564-1011
Office hours are: Monday - Thursday 9 a.m. - 5 p.m. CST.  Calls from Friday - Sunday will be returned on Monday.
 
How long will it take to process my new member application?
Applications for membership will be processed within two weeks of receiving them. It is the policy of the IACP that annual membership and initial administrative fees are non-refundable. Any requests for exceptions to this policy must be submitted in writing to IACP Head Office and a decision will be made on a case-by-case basis. Upon approval of your application and after processing is completed, new members will be entered into the database and become active on the IACP web site under the link: Find a Professional. At this time, the new member may log into his or her own profile and make changes as necessary. Please note: Any changes to address and profile information or updating of the database should also be sent into the Head Office @  admin@canineprofessionals.com. Please help us to help you to keep all your information current. At the moment, our web site updates do not come directly into the head office and we need your assistance with any changes you may make.

 
I am an IACP Member. How do I login to the website?
You enter your username and password at the top right corner of IACP web page. Your username and password should be noted on the back of your Membership Card.
 
 
Where do I find my IACP Member ID Number?
On your IACP Membership Card. If you need to request your Member ID Number, email administration with
the subject line: ID number request.
 
 
How do I request my Password?
E-mail or call Head Office admin@canineprofessionals.com  or (512) 564-1011
 
I’ve forgotten my Login Information. What do I do now?
E-mail or call Head Office admin@canineprofessionals.com  or (512) 564-1011
 
Where do I find my name listed on the IACP web site?
Click on the link Find A Professional on the home page; then enter your name in the Search Criteria. Only Professional and Associate Members are listed.
 
I am an IACP Member. Why isn’t my name listed on the IACP web site?
If you have recently applied for membership at the Professional or Associate Level, your application is most likely still in the processing phase. Please check the web site again in 2 weeks time. If after this time, you still do not see your name on the web site listing, please email administration. Only Professional and Associate Level Members are listed on the web site. Affiliate level memberships do not receive the web site listing benefit. If you are an Affiliate member wanting to be on the web site, your membership level will need to be upgraded.
 
 
Can I use the IACP Logo on my web site?
Provided you are a Professional or Associate Member you can use the Logo on your web site and business material and indicate that you are a member e.g. Professional Member of International Association of Canine Professionals. Only you are a member and in no way should it imply that all your staff are members. Corporate Members may state Corporate Member of IACP, and Sponsors may state Corporate Sponsor of IACP
 
Can I use the IACP Logo on my business cards?
Yes you may, indicating that you as an individual are a member.
 
 
Why do I need to include my Member Number, State, and Country in my lists Signature line?
To ensure those writing on the list are members, to create a social network of 'known' people, to assist those answering, and since postings can depend on state and country, to ensure all mail comes from bona fide members of IACP.
 
How do I make a Signature Line for lists?
This will depend on the mail software you are using. In the Mail program use the help facility and put 'create signature' in the help question box.
 
Where can I get Liability Insurance Coverage?
IACP members are eligible to receive a pre-negotiated reduced rate on liability insurance through the Business Insurers of the Carolinas. You will need your IACP Membership Number to receive a quote. For more information go to: http://www.canineprofessionals.com/Insurance/BusinessInsurance
 
 
Can I pay my IACP Membership Renewal online?
Yes. We accept Visa, MasterCard, and American Express through PayPal. Have your IACP Member Number Ready, Log In, click on IACP in the left column, click on IACP Membership, and click on Membership Renewal. Fill out the Renewal Form and hit send.  
 
Can I send my IACP Membership Renewal and payment by fax?
Yes. You may send a renewal form completed with your member number and payment information to the IACP Fax Number:  512 564-1011.
 
What happens if I am late paying my dues?
The IACP allows a 30-day 'grace' period following membership expiration. Where a member has lapsed for more than 30 days and up to 90 days, members may keep their original "member since" date by paying a $50 reinstatement fee.  This fee will be payable in addition to the annual renewal fee.  Payments must be received within 90 days of their membership expiration date. Where members let their membership lapse more than 90 days, the "member since" date will be the date of membership reinstatement and the member will be charged a $25 administration-processing fee. Where members have let their membership lapse more than one year, a new application must be filled out and submitted and all processing fees apply. It is the policy of the IACP that annual membership and administrative fees are non-refundable. Any requests for exceptions to this policy must be submitted in writing to IACP Head Office and a decision will be made on a case-by-case basis. Please note: Any changes to address and profile information or updating of the database should also be sent into the Head Office @ admin@canineprofessionals.com. Please help us to help you to keep all your information current. At the moment, web site updates that members make, do not come directly into the head office and we need your assistance with any changes you initiate.

How do I know when my Annual Fees are due?
You will receive a request for payment by e-mail of fees the month before they are due. You will be sent one further reminder before your information is removed from the membership files. In addition you can see when your fees are due by logging into the member section of the web site and viewing your Profile where the information is stored.
 
I haven’t received a copy of the Canine Professional Journal. What should I do?
The quarterly CPJ is now distributed to members as e-magazine. All past and present CPJs may also be viewed online in the IACP library.